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New Visitors' Guide
Welcome to www.wwfcclubshop.co.uk the Official Wycombe Wanderers online club shop. We have a wide range of products for you to buy, all of which are official club merchandise, and available to you 24 hours a day, 7 days a week. Our aim is to make sure that ordering items from www.wwfcclubshop.co.uk is as easy as possible.
- Browse by category
- Choose selected items available on home page
- Choose products from each category
- Enter details of products in the search box situated in the top right corner
- Email product links to friends and family
- Choose to enlarge product image
- Choose quantity from drop down menu
- Choose your size from the drop down menu
- Click on buy button
- View product in My Basket
- Choose continue to shop or checkout
- Proceed to Checkout Entry page once all items are chosen
- Enter email address and password if you are already registered with www.wwfcclubshop.co.uk
- If you are not registered, please enter your correct details by clicking on Register, which is situated in the register new customer box.
- Enter all relevant details
- Proceed to delivery options click on New Address, if required
- Choose shipping method
- Enter payment details
- Review order
- Click on confirm order button
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Your order is now received and will be processed; you will receive email confirmation within the hour
If for any reason you are unhappy with your purchase, return it to us within 2 weeks of receipt in an unworn/unused condition for a full refund or exchange. We are unable to exchange or refund customised printed shirts or accept responsibility if a player leaves the club or changes his squad number. Personalised shirts may only be returned if faulty, unsuitable sizes cannot be returned. Returns should be marked for attention of:
Wycombe Wanderers FC
Online shop
Adams Park
Sands
High Wycombe
Bucks
HP12 4HJ.
We would advise that you send the goods by special delivery as Wycombe Wanderers cannot accept any responsibility for items lost in the post. Postal charges are the responsibility of the customer unless the goods returned are faulty. Postal charges for the return of exchanges are charged as shown in the help section along with the delivery guidelines; every effort is made to ensure that product prices, description and carriage charges outlined are correct.
Cancellation of order
You may cancel your order for goods at any time up to the 7th working day after you receive the goods, unless your goods have been personalised in any way. You do not need to give a reason for cancelling your order and you can cancel orders by contacting us. Once you have notified Wycombe Wanderers that you are cancelling your order, any sum debited from your credit card will be recredited when we receive the goods into our returns department, and, in any event, within 30 days of the cancellation, provided you return the goods in the original condition Wycombe Wanderers will make any other refunds to payment card. Cheque or Bankers Draft orders will be refunded by cheque.
Stock Availability
Occasionally, some items may be temporarily out of stock or sell out due to unprecedented demand. Where possible these items will be removed from the website, where possible we will offer alternative items on customer approval. If this is not possible, we will hold the order until all of the items become available. If any items have been discontinued we will endeavour to offer an alternative, wherever possible.
